Customer Service, Patient Access Associate II
$34,549–$47,736 year
On-site · Austin, Texas, United States
Job Summary
Patient Access Representative responsible for frontline healthcare customer service, registering patients across multiple systems, answering phones, collecting demographics and insurance details, collecting co-pays and providing cost estimates, and collaborating with nurses and care teams to ensure smooth patient flow. The role emphasizes compassionate communication, accuracy in fast-paced environments, and supporting timely access to care; training is provided. This is an on-site position in Austin, TX.
Required Qualifications
- High School Diploma or GED
- Ability to pass a background check, drug test, and meet vaccination requirements
- Experience with customer service or front desk is a plus (but not required)
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