Customer Service Order Processing Specialist
$49,920–$54,080 year
On-siteMundelein, Illinois, United States
Job Summary
Support account coordinators, customers, and internal functional areas by gathering, filing, and organizing data related to customer and internal needs. Perform accurate and efficient data entry while providing detailed reports for account coordinators to utilize. Prepare and maintain appropriate documentation for the Customer Service Department, working closely with teams to support quality service delivery. Manage multiple long- and short-term projects with strong time management, prioritizing tasks to meet all related deadlines. Requires high school diploma, customer-focused background, and proficiency in Microsoft Office. Full-time Monday-Friday, 8am-4:30pm at the Chicago (Mundelein) location.
Required Qualifications
- High School Diploma or equivalent
- Previously demonstrated customer-focused background
- Effective time management and ability to prioritize on multiple long- and short-term projects, meeting all related deadlines
- Strong organizational skills and high degree of attention to detail
- Proficiency in Microsoft Office programs, specifically Outlook, Excel, and Word
- Independent judgment, proactive thinking, and strong analytical capabilities
- Ability to communicate clearly and effectively, both verbally and in writing, to all levels of people inside and outside the organization
- Excellent interpersonal, collaborative, and relationship-building skills to effectively work with a diverse group/variety of people and personalities
Desired Qualifications
- College Degree
- Experience in the print industry
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.