Customer Service & Operations Analyst - Anti-Money Laundering - (6 Months)
On-site · Chennai, Tamil Nadu, India
Job Summary
AML-focused Customer Service & Operations Analyst responsible for investigating customer queries, processing and authorising transactions, escalating issues, and collecting information to support timely, accurate decisions. You’ll participate in initiatives to improve customer service, processes and procedures, review processing errors and complaints to identify trends and training needs, and contribute to training and knowledge sharing across the team. Strong knowledge of AML processes, awareness of current policies and regulations, and excellent written/spoken communication are required.
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