Customer Service Officer - Kirwan

Customer Service Officer based in Kirwan, Australia, as the first point of contact in a banking branch, delivering exceptional service, handling transaction activities, educating customers on digital banking, and conducting needs-based conversations to uncover opportunities in personal banking and lending. The role emphasizes customer relationship building, proactive collaboration, and a commitment to exceeding customer expectations within BOQ Group’s inclusive workplace. It supports a flexible working arrangement and emphasizes career development within the banking sector, with potential involvement across BOQ Group’s family of brands and their customer audiences.