Customer Service Officer - Concrete
On-siteDry Creek, State of Victoria, Commonwealth of Australia
Job Summary
Receive inbound calls, take orders, and provide professional customer service with every interaction. Allocate orders to Agitator Drivers for delivery to site, manage scheduling tasks, and process EFTPOS transactions and cash sale enquiries. Handle general account customer enquiries while maintaining high attention to detail and excellent verbal and written communication skills. This full-time permanent role at the Concrete Call Centre in Dry Creek requires a self-motivated individual with intermediate computer skills and knowledge of the Adelaide metropolitan area, operating on a rostered basis including every second Saturday.
Required Qualifications
- Excellent attention to detail
- Intermediate computer skills as a minimum
- Excellent verbal & written communication skills
- Scheduling experience
- Good knowledge of the Adelaide metropolitan area
- Fulltime permanent employment
- Staggered start times (on a rostered basis)
- Every second Saturday availability
Desired Qualifications
- Previous experience in the concrete industry (preferred but not essential)
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