Customer Service Office Worker

Deliver fast, friendly service at the customer service desk handling Western Union, Lottery, and bill payments while assisting front-end team members and serving as lead during manager absences. Perform daily bookkeeping duties including verifying cash balances, reconciling tills, and preparing bank deposits. Manage administrative tasks such as answering calls, routing inquiries, and maintaining organized digital and paper files. Complete regular compliance checks and monitor office supplies. Answer and route phone calls, maintain organized paper and digital files, and utilize standard office equipment and software (word processing, spreadsheets). Complete regular compliance checks (monthly/quarterly) and monitor/reorder office supplies as needed. Perform additional office or operational duties as assigned by the Store Manager.