Customer Service Mitarbeiter*in (m/w/d)
$50,000–$80,000 year
Hybrid · Düsseldorf, North Rhine-Westphalia, Germany
Düsseldorf, North Rhine-Westphalia, GermanyHybridFull Time$50,000–$80,000 yearEntry LevelNot SpecifiedEnterprise
Type
Full Time
Level
Entry Level
Education
Not Specified
Company size
Enterprise
Job Summary
Join stichd as a Customer Service Mitarbeiter*in and play a vital role in supporting our sales organization. You'll manage the entire order cycle, coordinate with customers and sales, and optimize our presence in retail. Ideal for proactive team players with strong communication skills and a keen attention to detail.
Required Qualifications
- Experience in a comparable role
- Solid commercial knowledge and good understanding of the order-to-cash process
- Proactive team player with a keen eye for detail and quality
- Strong communication skills and solution-oriented mindset
- Entrepreneurial, service, and goal-oriented action
- Friendly and competent in dealing with customers, superiors, and colleagues
- Independent, structured working style and hands-on mentality
- Very good German language skills (C2)
- Good English language skills (minimum B1/2)
Desired Qualifications
- Experience with EDI-based information and data exchange
- Analytical thinking and high affinity for numbers (Excel, BI tools)
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