Customer Service Manufacturing
$58,000–$58,000 year
On-siteClaremore, Oklahoma, United States
Claremore, Oklahoma, United StatesOn-siteFull Time$58,000–$58,000 yearSenior Level
Full TimeSenior Level
Job Summary
Communicate with customers regarding order status, delivery timelines, and product details while entering and managing new customer orders accurately. Coordinate with production, quality, and shipping teams to ensure on-time fulfillment and proactively address delivery issues or order discrepancies. Maintain accurate documentation of customer communications and support continuous improvement in customer service processes. Monitor order progress and escalate concerns when necessary to provide professional, solution-focused support within the aerospace manufacturing environment.
Required Qualifications
- Strong leadership and decision-making skills
- Excellent written and verbal communication skills
- Ability to manage multiple priorities in a fast-paced setting
- Strong organizational and problem-solving abilities
- Proficiency in Microsoft Office and order management systems
- High attention to detail and accuracy
- Strong leadership presence and ability to take ownership of accounts
- Ability to remain composed under pressure
- Team-oriented with strong follow-through and accountability
Desired Qualifications
- Previous customer service experience in manufacturing or industrial environment
- Aerospace or manufacturing industry experience
- Experience working with production schedules and supply chain coordination
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