Customer Service Manager
$50,000–$60,000 year
On-siteHouston, Texas, United States
Job Summary
Develop and execute marketing strategies to promote construction services while managing client communications and responding to inquiries. Create marketing materials including presentations, social media content, and proposals, and conduct market research to identify new business opportunities. Collaborate with leadership to align outreach with goals, use CRM tools to track leads, and represent the company at trade shows and client meetings. Provide creative initiatives to grow the business and improve customer experience. This unique role combines marketing, customer engagement, and business development to help grow the brand and drive new opportunities.
Required Qualifications
- Bachelor's degree in Marketing, Business, Communications, or a related field
- Minimum 3 years of experience in marketing, business development, or customer-facing roles
- Strong skills in digital marketing, content creation, and client communication
- Self-motivated with the ability to work independently and manage multiple responsibilities
- Excellent interpersonal, organizational, and communication skills
- Creative mindset with a proactive approach to problem-solving and business growth
Desired Qualifications
- Experience with CRM platforms and marketing tools
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