Customer Service Manager
$40,040–$40,040 year
On-site · Sedona, Arizona, United States
Sedona, Arizona, United StatesOn-siteFull Time$40,040–$40,040 yearMid LevelHigh School Or EquivalentRetail ServicesLarge
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Large
Industry
Retail Services
Job Summary
Oversee and lead the Goodwill GCNA store operations in Sedona to achieve daily, monthly, quarterly, and yearly sales and profit goals. Direct the sales-floor team of Retail Sales Associates, mentor and develop staff, ensure strong customer and donor service, maintain store standards and safety, manage inventories and daily paperwork, coordinate with leadership on strategy and change initiatives, and drive a customer-centric, compliant store culture.
Required Qualifications
- High School Diploma, GED, or equivalent work experience
- One-year work experience in Retail Management (preferred)
- One-year customer service experience required
- Proficient in Microsoft Office Suite
- Ability to pass a background check and drug screen
- Ability to speak and read English proficiently
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