Customer Service Manager - FT
$40,560–$40,560 year
On-site · Allentown, Pennsylvania, United States
Allentown, Pennsylvania, United StatesOn-siteFull Time$40,560–$40,560 yearMid LevelHigh School Or EquivalentLarge
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Large
Job Summary
Oversee front-end store operations to maximize customer experience and sales. Lead and develop staff through hiring, training, coaching, and performance management; coordinate merchandising guidelines, inventory, and new goods rotation; manage POS and cash handling procedures; ensure safety, asset protection, and compliance; collaborate across departments and support Store Manager in achieving store goals.
Required Qualifications
- High school diploma or GED equivalent.
- One (1) year of retail production supervisory experience required.
- One (1) year goal setting and tracking experience required.
- Must be able to lift, carry, push, and pull a minimum of 50 pounds occasionally and 30 pounds frequently.
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