Customer Service Manager
On-site · Chagrin Falls, Ohio, United States
Job Summary
Customer Service Manager at Famous Supply in Chagrin Falls, OH leads day-to-day warehouse operations including order fulfillment, inventory management, put-away, organization, customer service, parts identification, order entry, and continuous improvement. This is a working manager role with responsibilities that include picking, organizing, and staging customer orders using RF scanners and ERP systems, supervising branch associates, ensuring accurate warehouse tasks, providing detailed product information and timely issue resolution, expanding product knowledge in HVAC and plumbing parts, and maintaining a high level of attention to detail.
Required Qualifications
- Customer Service Experience
- Warehouse Experience
- Ability to lift 50 lbs.
- Ability to stand on feet for majority of an 8 hour day
- Ability to work in a fast-paced environment
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