Customer Service Management Trainee
$60,320–$70,720 year
On-site · Ontario, California, United States or Riverside, California, United States
Job Summary
Customer Service Management Trainee program offering hands-on leadership development in a state-of-the-art call center. Responsibilities include mastering customer service management, managing and developing a team of customer service representatives, setting clear goals, evaluating performance, providing constructive feedback, and reviewing procedures to identify improvements. Requires strong customer-focused service, teamwork, attention to detail, and willingness to lead on-site during 2nd shift; benefits include health insurance, 401(k) with employer match, tuition assistance, and paid holidays.
Required Qualifications
- Bachelor’s degree
- Leadership/management experience a plus
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