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Atlean WorldPosted 2 weeks ago

Customer Service | Lisbon, Portugal

On-siteLisbon, Lisbon, Portugal

ContractHigh School Or EquivalentSmall

Job Summary

Answer customer questions via phone, chat, and email with a friendly, solution-focused attitude while solving problems and creating positive experiences. Follow brand guidelines and quality standards on every interaction, then log and update customer interactions in relevant systems. Work closely with your team to continuously improve service delivery. This role requires fluent English (B2+), strong communication skills, and availability to work in shifts. You must relocate to Portugal (Lisbon, Porto, Setúbal, or Covilhã) and hold a high school diploma. Join Atlean World, a global HR consultant, to gain access to an internal career-development program, free certified training, and a comprehensive relocation package including accommodation and language lessons.

Required Qualifications

  • Fluent English, written and spoken
  • Strong communication and active listening skills
  • A problem-solving, can-do mindset
  • Comfortable using computer systems and multitasking between tools
  • Patience, empathy and a positive attitude
  • Availability to work in shifts
  • High school diploma or equivalent
  • Clean criminal record
  • B2+ English level
  • Availability to relocate to Portugal (Lisbon, Porto, Setúbal or Covilhã)

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