Customer Service Lead
On-siteMadison, Wisconsin, United States
Madison, Wisconsin, United StatesOn-siteFull TimeSenior LevelHigh School Or EquivalentEnterprise
Full TimeSenior LevelHigh School Or EquivalentEnterprise
Job Summary
Accurately perform all transactions including cash, checks, debit/credit/EBT cards, and media sales while handling return-to-stock items with priority on perishables. Manage the selection, scheduling, and supervision of others to meet productivity levels, train staff on department activities, and handle spoiled products per guidelines. Maintain a clean, stocked department, ensure adherence to Food Safety and Cleaning Expectations, and apply Guest Experience Guidelines. Delegate tasks as needed and suggestively sell products based on store inventory.
Required Qualifications
- High school graduate or equivalent (GED)
- Proficient Computer (email, spreadsheets, etc)
- Ability to read, write, comprehend, and interpret documents
- Accounting/Bookkeeping skills
- Interpret/Analyze Financials
- Develop/ Manage Budgets
- Delegate/Direct/Implement
- Suggestive Selling/Knowledge of Products
- Detail Oriented
- May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally
- The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently
- Travel requirements vary by assignment
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