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Serenity Mental Health Centers10 months ago

Customer Service Lead

On-site · Salt Lake City, Utah, United States

Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown

Job Summary

Lead customer service at Serenity Healthcare, guiding patients on their mental health journeys. Requires strong customer service skills, leadership experience, and a high school diploma.

Required Qualifications

  • High School Diploma or GED
  • A strong customer service background—ideally with 3+ years of full-time experience
  • Leadership experience or a natural ability to guide and influence others
  • Excellent communication and problem-solving skills
  • Strong emotional intelligence and the ability to remain calm under pressure

Desired Qualifications

  • Experience in fast-paced, people-centered roles such as hospitality, call centers, dental/vision/orthopedic offices, caregiving, coaching, or professional tutoring

Additional Requirements

  • This position is contingent on successfully completing a background check and drug screening upon hire.
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Serenity Mental Health Centers

Customer Service Lead

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