Customer Service Lead
$60,000–$60,000 year
On-siteColorado Springs, Colorado, United States
Colorado Springs, Colorado, United StatesOn-siteFull Time$60,000–$60,000 yearMid LevelHigh School Or EquivalentMedium
Full TimeMid LevelHigh School Or EquivalentMedium
Job Summary
Build strong, supportive relationships with individuals beginning their journey and educate them to take the next steps toward their goals. Address concerns with patience and confidence, ensuring progress while modeling excellent service and communication for your team. Lead by example to foster a culture of trust and exceptional service, and be adaptable to step into other roles when needed to support the team. This mission-driven role helps people achieve personal goals using advanced technology to improve well-being.
Required Qualifications
- High School Diploma or GED
- 3+ years of full-time customer service experience
- Leadership experience or a natural ability to guide and motivate others
- Excellent communication, problem-solving, and emotional intelligence skills
- Ability to remain calm and effective under pressure
- Successful completion of a background check
- Successful completion of a drug screening
Desired Qualifications
- Experience in leadership roles
- Experience in fast-paced, people-focused roles such as hospitality, call centers, coaching, caregiving, or tutoring
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