Customer Service Job Training Program

Year Up United's Customer Service Job Training Program is a one-year (or less) intensive program that combines in-classroom skill development with internships and job-placement services, plus personalized coaching and mentorship. Participants gain professional business and communication skills, interview and networking abilities, resume-building support, and ongoing guidance to launch their careers, with an educational stipend during the internship phase. In-depth classes include Banking, Business Operations, IT Support, Investment Operations, Project Management, and Network Security & Support. Internships may be at leading organizations in the Greater Boston area (e.g., Harvard University, Wayfair, Salesforce, Wellington Management). 72% of graduates are employed or pursuing further education within 4 months of graduation, with an average starting salary around $53,000 per year after program completion. Location shown: Boston, MA (US).