Customer Service Intern
On-siteShah Alam, Selangor, Malaysia
Shah Alam, Selangor, MalaysiaOn-siteFull TimeEntry LevelEnterprise
Full TimeEntry LevelEnterprise
Job Summary
Lead assigned special projects to improve the Order to Delivery process and gather customer feedback through various channels. Handle customer inquiries via phone and email while supporting order processing and coordinating with logistics teams for stock availability. Log complaints into the internal system and assist in investigating basic issues under guidance. Monitor and analyze data to drive improvement plans in collaboration with stakeholders.
Required Qualifications
- Degree in Business Administration or related field
Desired Qualifications
- Proficient in Google Workspace (Sheets, Docs, Slides) with a basic command of data handling and document formatting
- Possessing personal transport
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