Customer Service - German speaking - 100% remote in Greece
Remote · Greece
Job Summary
Customer Service Agent (German-speaking) – 100% remote role based in Greece. Responsibilities include chatting with customers via phone, messages and email; resolving queries related to orders, refunds, delivery, and platform use; providing professional, empathetic support across all channels; following response templates and quality standards; performing ad-hoc project tasks; and offering product tips and recommendations. Requirements emphasize German language fluency, strong English skills, and willingness to relocate to Greece. Benefits include relocation support (flight tickets, hotel, house-search assistance), competitive salary with two extra biannual salaries, healthcare, fully paid training, professional development, and access to Greek language courses. Ideal candidates have excellent attention to detail, problem-solving abilities, and the ability to stay calm and professional under pressure. Customer support experience is a plus. Ready to apply by uploading an English CV.
Required Qualifications
- German language proficiency
- English language proficiency
- ability to relocate to Greece
- strong attention to detail
- problem-solving skills
- calm and professional demeanor
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