Customer Service Gate Agent
$24,960–$24,960 year
On-siteAllentown, Pennsylvania, United States
EXPIREDAllentown, Pennsylvania, United StatesOn-sitePart Time$24,960–$24,960 yearHigh School Or EquivalentEnterprise
Part TimeHigh School Or EquivalentEnterprise
Job Summary
Assist passengers with boarding and disembarking flights while monitoring computerized passenger boarding systems. Change customer flight itineraries and seat assignments as required, and operate the Jetway. Provide support for special needs, including arranging wheelchairs and unaccompanied minors. Work all shifts including weekends, nights, and holidays in the airport ramp environment. Lift objects up to 70 pounds and perform frequent stooping, bending, and kneeling. Complete the Gate Agent training course and report to the General Manager.
Required Qualifications
- Successful completion of training course
- Ability to meet company goals and customer expectations in a high energy environment
- Effective communication skills
- Ability to organize, prioritize, and multitask
- Valid driver's license
- Clear driving record
- 10-year Criminal History Records Check
- Drug screen
- Proof of high school or GED completion
- Minimum 18 years of age
- Ability to lift seventy (70) pounds
- Ability to work all shifts
- Ability to stoop, bend, kneel, walk, stand, reach, climb up and down stairs
- Ability to handle objects up to 70 pounds
- Ability to assist passengers with disabilities, including pushing wheelchairs
Desired Qualifications
- Previous airline experience
- Previous employment as a front-line customer service provider
- Basic knowledge of computer applications and programs
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