Customer Service Gate Agent (Full-Time)
$37,440–$37,440 year
On-siteBurlington, Vermont, United States
Burlington, Vermont, United StatesOn-siteFull Time$37,440–$37,440 yearSenior LevelHigh School Or EquivalentEnterprise
Full TimeSenior LevelHigh School Or EquivalentEnterprise
Job Summary
Assist passengers with boarding and disembarking flights while monitoring computerized passenger boarding systems. Operate the Jetway and change customer flight itineraries and seat assignments as required. Provide support for special needs, including arranging wheelchairs and unaccompanied minors. Work all shifts including weekends, nights, and holidays in the airport ramp environment. Lift objects up to 70 pounds and perform frequent stooping, bending, and kneeling. Complete Gate Agent training and report to the General Manager.
Required Qualifications
- Successful completion of training course
- Ability to meet company goals and customer expectations in a high energy environment
- Effective communication skills
- Ability to organize, prioritize, and multitask
- Valid driver's license
- Clear driving record
- 10-year Criminal History Records Check
- Drug screen
- Proof of high school or GED completion
- Minimum 18 years of age
- Ability to lift seventy (70) pounds
- Ability to work all shifts
- Previous airline experience
- Previous employment as a front-line customer service provider
- Basic knowledge of computer applications and programs
Desired Qualifications
- Master's degree preferred
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