Customer Service - Front End Manager
On-sitePlainfield, Indiana, United States
Job Summary
Engage with team members in span of care to ensure they receive appropriate onboarding, training, development, and coaching. Identify talent and engage in career discussions to support overall store staffing and ensure a diversified talent pipeline strategy. Drive recognition, feedback, and coaching while overseeing performance management, training, and succession planning. Direct Leads and Team Leaders, assigning daily work assignments and training needs to maximize sales and productivity. Ensure safety and compliance throughout the store, manage overall condition, and follow all compliance procedures. Own budget line items in the P&L by overseeing execution of corporate plans to effectively manage services and products.
Required Qualifications
- Bachelor's degree or equivalent experience", "Minimum 4+ years of retail/grocery or customer service experience", "Demonstrated ability to communicate with team members in a way that provides clear and precise direction", "Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions", "Demonstrated ability to lead an organization that practices working safely at all times", "A thorough understanding of seasonal and diverse merchandi...
Desired Qualifications
- Progressive leadership experience", "A passion to provide industry leading service", "An innovative attitude to help Meijer set the industry standard
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.