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Sitel GroupPosted 1 week ago
EXPIRED

Customer Service Financial - Italian & English C1 - Hybrid - Madrid

HybridMadrid, Madrid, Spain

Full TimeEnterprise

Job Summary

Provide customer service in Italian and English via phone and email for a prestigious financial institution. Handle inquiries for both languages while maintaining C2-level proficiency in Italian and C1-level English. Manage client interactions during rotating shifts between 9am and 6pm, Monday through Friday, with a permanent contract including a two-month trial period. This role offers a hybrid modality after the learning curve, alternating one week onsite at the Río office and one week remotely. Join a team focused on continuous growth through language classes and wellness programs, with an expected start date of August 31st. Candidates must reside in Madrid or relocate.

Required Qualifications

  • C2 (native or bilingual level) of Italian
  • English Advanced (minimum C1)
  • Experience in customer service
  • Residence in Madrid or willing to relocate

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