Customer Service Executive - UCV Finance - Motor Finance - Sales - Singrauli - Bindh Nagar Road - CSE

Generate leads and business from assigned dealerships and the open market while maintaining healthy dealer relationships. Ensure post-disbursal document (PDD) updation, RC, first EMI, and non-starter collection to maintain portfolio health. Provide timely communication to dealer staff regarding schemes, HO communications, payouts, and RC updates. Explain finance schemes to customers based on their needs and ensure proper implementation of all active schemes at the dealer level. Conduct regular training for the dealer sales team and share daily MIS with case-wise lead status. Maintain targeted conversation ratios and meet minimum productivity matrix expectations.