Customer Service Executive (Logistics) - Overseas Desk
On-sitePelabuhan Klang, Selangor, Malaysia
Job Summary
Coordinate global shipments, prepare quotations, and negotiate pricing strategies to secure new business opportunities. Cultivate long-term relationships with overseas shipping agencies, freight forwarders, and trade regulators while representing the company at industry conferences and trade shows. Provide senior management with actionable insights and reports to drive continuous business growth and expand international market presence through competitor analysis and emerging market identification. Requires a Bachelor's degree in Business administration or Logistics, 2-3 years of international freight forwarding experience, and proficiency in global trade regulations. Open to international travel for business development.
Required Qualifications
- Bachelor's degree in Business administration, Logistics, Supply Chain, or a relatedfield
- At least 2-3 years of proven success in international logistics and freight forwarding, with strong experience in business development
- Solid knowledge of global trade regulations, customs procedures, and shipping documentation
- Excellent leadership, communication, and negotiation skills with the ability to influence key stakeholders
- Strategic thinker with a track record of driving business growth, and achieving measurable results
- Open to international travel for business development and partner engagement
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