Customer Service Engineer
On-site · Florham Park, New Jersey, United States
Job Summary
The Customer Service Engineer performs basic and moderately complex troubleshooting and repair activities in an end-user environment, including support for PCs, desktops, laptops, tablets, and printers. Responsibilities include supporting VIP clients, responding to change management requests, performing Install/Move/Add or Change (IMAC) activities, executing desk-side support activities, and adhering to customer service satisfaction levels and operational metrics. The role requires outstanding technical and professional service skills, proactive communication regarding repair processes, and adherence to documented service operations policies.
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.