Customer Service Engineer
On-site · Rochester, New York, United States
Rochester, New York, United StatesOn-siteFull TimeEntry LevelNot SpecifiedUnknown
Type
Full Time
Level
Entry Level
Education
Not Specified
Company size
Unknown
Job Summary
Perform troubleshooting and repair activities for PCs, desktops, laptops, tablets, and printers. Provide support to client identified VIPs, respond to change management requests, and perform Install/Move/Add or Change (IMAC) activities. Ensure high standards of customer service satisfaction and communicate proactively with end-users and service desk personnel. Adhere to documented service operations policies and procedures.
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