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Worldwide TechServices25 months ago
EXPIRED

Customer Service Engineer

On-site · La Porte, Texas, United States

Type
Full Time
Level
Mid Level
Education
Associates Degree
Company size
Unknown

Job Summary

The Customer Service Engineer performs troubleshooting and repair tasks for technology-based products in an end-user computing environment, provides desk-side support, and ensures high customer service satisfaction levels.

Required Qualifications

  • Typically requires technical school certification or equivalent of 2-4 years of relevant experience
  • Must own a basic repair kit

Desired Qualifications

  • A+ certification is desired
  • Maintain all required OEM Certifications as directed by Management
  • Knowledge of relevant software and hardware systems
  • Understanding of ITIL methodologies
  • May require additional customer-specific certifications or training as required
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Worldwide TechServices

Customer Service Engineer

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