Customer Service & eCommerce Associate
$33,280–$39,520 year
On-siteTonawanda, New York, United States
Tonawanda, New York, United StatesOn-siteFull Time$33,280–$39,520 yearEntry Level
Full TimeEntry Level
Job Summary
Answer phones and take orders in the Shopify platform, then process and pack products into shipping boxes using cloud-based software. Handle incoming calls and manage order entry for both phone and internet orders while maintaining speed and accuracy during busy rush periods. Physically pack items into boxes, moving products weighing up to 40 lbs, and process shipments via shipping software. Work a full-time seasonal schedule from 8:30am to 4:30pm with overtime opportunities and some weekends, requiring the ability to stand for the entire shift in a multi-task environment.
Required Qualifications
- Ability to work with detail, speed, and accuracy
- Ability to work well with others during rush times
- Self-starter
- Reliable
- Friendly
- Physically capable to pack and move boxes weighing up 40 lbs.
- Must be able to operate a personal computer with a general understanding of application software
- Must be able to work some weekends during holiday time
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