Customer Service Desk - Assistant

Manning the customer service desk as the first point of contact, dealing with customers, managing telephone inquiries, and providing advice. Support the customer service desk supervisor in the day-to-day running of the desk while working closely with the Garden Centre Manager to help the department succeed. Schedule includes Mondays and Fridays from 09:00-18:00, alternate Tuesdays and Thursdays from 09:00-18:00, and alternate weekends from 09:00-18:00 (Saturday) and 09:00-17:30 (Sunday). This role requires excellent computer and customer service skills, with previous experience in a similar environment desired. Squire's is a family-owned group of 17 garden centres dedicated to promoting the highest standards in horticulture, catering, and retail.