Customer Service Department Manager
$85,000–$100,000 year
On-siteDallas, Texas, United States or Irving, Texas, United States
Job Summary
Train Team Leads to build a high-performing, positive team environment and manage daily activities across various Customer Service departments. Evaluate team procedures to identify improvement areas, review performance reports to suggest efficiency gains, and resolve escalated customer issues promptly. Requires a Bachelor's degree and 3+ years of customer service management experience. Full-time role in Irving, TX with salary ranging from $85,000 to $100,000. Includes complete health insurance, 401(k) match, bonus programs, and tuition assistance.
Required Qualifications
- Bachelor's degree
- 3+ years of customer service management experience
- Demonstrated ability to effectively coach and develop a high-performing team
- Must complete a pre-employment hair follicle drug screening
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