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Carvana3 weeks ago

Customer Service Delivery Advocate

$35,360–$39,520 year

On-site · Cape Girardeau, Missouri, United States

Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Large
Industry
E-commerce

Job Summary

Deliver vehicles to customers’ doors with trained haulers, performing loading/unloading, vehicle inspections, and meticulous customer paperwork in a fast-paced, safety-conscious environment. Requires clear English communication, physical capability to handle 50 lbs, and the ability to obtain state-specific licenses within set timeframes. Strong emphasis on customer-facing service, safety, and documentation, with opportunities for rapid advancement and comprehensive benefits.

Required Qualifications

  • At least 2 years of customer-facing experience
  • Notary in local jurisdiction within the first 90 days (process sponsored by Carvana)
  • Ability to pass drug test and obtain DOT Medical Card
  • Must be at least 21 years old and possess a valid driver's license
  • Must be able to read, write, speak, and understand English
  • Ability to perform physically demanding tasks (loading/unloading vehicles, lifting up to 50 lbs)
  • Valid driver’s license and ability to drive vehicles to customers’ doors
  • Knowledge of DMV/title and registration systems (state-specific requirements)
  • USA-based role with state-specific licensure requirements (Chauffeur, Vehicle Verifier, Salesperson)
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$35k – $40k / yr

Customer Service Delivery Advocate · Carvana

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