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Carvana6 months ago

Customer Service Delivery Advocate

$35,440–$39,440 year

On-site · Columbia, South Carolina, United States

Type
Full Time
Level
Entry Level
Education
No Requirement
Company size
Large
Industry
E-commerce

Job Summary

Join Carvana as a Customer Service Delivery Advocate where you'll play a crucial role in enhancing the car-buying experience. Responsibilities include delivering vehicles directly to customers, loading and unloading vehicles, completing paperwork accurately, and maintaining a clean driving record. This physically demanding role requires excellent visual acuity, manual dexterity, and the ability to perform tasks for extended periods. Candidates must be energetic, self-motivated, and able to work 7 days a week with rotating days off.

Required Qualifications

  • At least 2 years of customer-facing experience
  • Must be at least 21 years of age
  • Possess a valid driver's license
  • Ability to read, write, speak, and understand English

Desired Qualifications

  • Notary certification in local jurisdiction within first 90 days (process sponsored by Carvana)
  • Chauffeur's license or state specialty license within two weeks for Illinois, Michigan, Louisiana, and Missouri applicants
  • Vehicle Verifier license within 90 days for California applicants

Additional Requirements

  • All applicants must pass a drug test
  • Must obtain a DOT Medical Card
  • This role is not eligible for visa sponsorship
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$35k – $39k / yr

Customer Service Delivery Advocate · Carvana

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