Customer Service - Customer Service Representative
On-siteNovato, California, United States
EXPIREDNovato, California, United StatesOn-siteFull TimeMid LevelHigh School Or EquivalentMedium
Full TimeMid LevelHigh School Or EquivalentMedium
Job Summary
Customer Service Representative at JAM Industries focused on email management, order processing, and frontline customer support. Responsibilities include prioritizing rush orders, tracking and processing orders, handling customer inquiries, coordinating with warehouse staff to ensure inventory accuracy, generating purchase orders, and preparing reports on order status and inquiries. Requires strong communication, attention to detail, and teamwork to support sales and customer satisfaction in a fast-paced environment.
Required Qualifications
- High school diploma or equivalent
- Previous experience in customer service or related field
- Excellent verbal and written communication
- Strong problem-solving abilities and attention to detail
- Proficiency in basic computer applications and customer management systems
- Ability to work independently and as part of a team
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