Customer Service Coordinator, WITS
RemoteSpain
SpainRemoteFull TimeAssociates DegreeLarge
Full TimeAssociates DegreeLarge
Job Summary
Coordinate and prioritize field interventions for Automation and Clinical IT solutions across the Regional EMEA team while managing logistics to ensure efficient service delivery. Track intervention schedules and maintain the interface between clients, Installation, and After-Sales teams. This role leads the Workflow & IT Solutions EMEA Customer Service team, requiring fluency in English and an EMEA language alongside strong organizational skills. The position supports a flexible remote work arrangement within the Danaher ecosystem, focusing on advancing laboratory diagnostics to improve patient lives.
Required Qualifications
- A minimum of 2 to 3 years of experience in dispatch, logistics, or customer service role
- Experience preferably in the medical diagnostics or healthcare industry
- Fluent in English
- Fluency in at least one of the big EMEA languages (Spanish, Italian, German or French)
- Strong organizational and time management skills
- Ability to manage multiple tasks simultaneously
- Ability to work effectively across diverse cultures and geographies
- Ability to work independently
- Ability to work in a team
- Ability to work in a fast-paced environment
Desired Qualifications
- Prior experience in dispatch software and tools (Service max, Oracle, etc.)
- Proficiency in other languages
- Experience in the medical diagnostics or healthcare industry
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.