Customer Service Coordinator
$43,701–$58,240 year
On-site · Atlanta, Georgia, United States or San Jose, California, United States
Job Summary
Customer Service Coordinator role handling RMAs, product returns, warranty verification, and escalations; requires strong written and interpersonal skills, proficiency with MS Office (Excel/Outlook), ability to multi-task in a fast-paced environment, and in-office presence. Responsibilities include processing returns, analyzing product failures, answering customer inquiries, managing RMA receiving, and collaborating with internal teams to meet delivery schedules and customer expectations.
Required Qualifications
- Minimum of 1 year of experience in Customer Service or related fields preferred
- Assocaite degree is preferred
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