customer service Coordinator

Support shop management through timely customer communications, scheduling, and inventory ordering. Execute customer relationship activities including issue resolution, PM scheduling, and vehicle status updates to improve communication quality and consistency. Enhance branch productivity by creating repair order tasks, reviewing maintenance reports for preventative campaigns, and coordinating with rental counters and vendors. Manage parts inventory processes from physical counts to ordering, stocking, and warranty shipping while contributing to cost containment. Handle incoming shop calls, process accounts payable, and maintain vehicle maintenance files with acute attention to detail.