Customer Service Coordinator

Customer Service Coordinator at Penske focused on scheduling preventative maintenance, coordinating outside repairs, and managing the shop work plan from the Fort Pierce, FL location. Responsibilities include developing daily/weekly workforce plans based on customer needs and parts/technician availability, communicating maintenance updates and billing concerns to customers, ensuring Penske Rental units are maintained, ensuring parts are available for scheduled work, holding vendors accountable for quality and schedule, maintaining customer satisfaction, optimizing shop productivity, and coordinating with district billing clerks. Shift is Monday–Friday, 7:00am–3:30pm. Other tasks as assigned.