Customer Service Coordinator
On-site · Grand Prairie, Texas, United States
Job Summary
Customer Service Coordinator at Penske focused on scheduling preventative maintenance, coordinating outside repairs, planning and managing the shop work plan; communicates with customers about maintenance updates, billing concerns, or service issues; ensures parts availability and that rental units are maintained for customers; holds vendors accountable for quality and schedule; coordinates with district billing clerks; drives customer satisfaction and shop productivity through effective work planning and collaboration.
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