Customer Service Coordinator - Part-time, Hartsdale, NY

Answer all phone inquiries from current and prospective members, conduct tours, and onboard new students while checking them into appropriate classes. Support the opening and closing of the school, manage the class makeup calendar via Calendly, and process enrollments, cancellations, freezes, and class switches. Ensure students are picked up by parents after class and reach out to guardians regarding dismissals. Create strong connections with members to ensure the highest level of customer service while assisting staff with enrollment, design, and marketing needs. Work weekday afternoons, evenings, and weekends for 10-20 hours at the Hartsdale location.