Customer Service Coordinator

Maximize sales performance through proper rotation, displays, signage, and inventory of processed merchandise while meeting consistent sales goals. Represent the organization positively by providing excellent customer service to shoppers, donors, and staff. Train sales associates, enforce merchandising guidelines, and ensure accurate completion of paperwork including opening/closing procedures and cash handling. Support the team by enforcing policies, communicating progress and concerns to management, and assisting with interviewing candidates for entry-level roles. Perform store opening and closing duties as assigned, promote organizational events, and maintain a safe warehouse environment adhering to all asset protection and safety procedures.