Customer Service Coordinator - Full Time
$33,280–$33,280 year
On-siteWest Chester, Pennsylvania, United States
Job Summary
Coordinate front-end operations, maximize sales performance through proper merchandise rotation and displays, and serve customers, donors, and employees with excellent service. Train sales associates, enforce merchandising guidelines, and ensure accurate completion of paperwork including opening/closing procedures and cash handling. Perform store opening and closing, interview candidates for entry-level roles, and support staff by communicating policies and procedures. Enforce asset protection policies, promote workplace safety, and report concerns to the Store Manager. Work flexible schedules including weekends and evenings.
Required Qualifications
- High School Diploma or GED equivalent
- Three (3) years related experience
- Ability to work in an open warehouse environment being exposed to various weather and temperatures
- High level of integrity and business ethics
- Ability to communicate effectively
- Strong interpersonal skills
- Ability to hear, speak and write
- Basic math skills
- Ability to work a flexible schedule to include weekends and evenings
- Must complete and successfully pass State background check
- Must complete and successfully pass Child Abuse Clearance
- Must complete and successfully pass FBI Clearance
Desired Qualifications
- Supervisory experience
- Previous retail experience
- POS experience
- Basic computer experience
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