Customer Service - Contact Center
$38,000–$38,000 year
Remote · Orchard Park, New York, United States or New York City, New York, United States
Orchard Park, New York, United States or New York City, New York, United StatesRemoteFull Time$38,000–$38,000 yearEntry LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
The Contact Center Representative supports college-wide enrollment efforts through recruitment call support to prospective students. The position requires excellent telephone skills, customer service orientation, and the ability to meet conversion goals in a fast-paced environment. Candidates must have a high school diploma and previous customer service or sales experience.
Required Qualifications
- High school diploma or equivalent
- Previous customer service or sales experience
- Internet savvy with knowledge of Microsoft Office product, including Outlook
- High degree of phone etiquette, problem solving, and ability to build rapport
Desired Qualifications
- Associate's degree or higher
- Previous call center and sales experience
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