Customer Service Consultant
On-siteMelbourne, Victoria, Australia
Melbourne, Victoria, AustraliaOn-siteFull Time
Full Time
Job Summary
Create visually stunning product displays, engage customers with personalized recommendations, and showcase sales skills to exceed targets. Provide outstanding customer service as a frontline ambassador while demonstrating flexibility to work at least one day on the weekend and during school hours. This retail role includes physical work on the floor, such as lifting stock up to 25kg, and requires a quick learner with creative problem-solving skills. Join PTC Phone Tech & Comm to be part of a team of 300+ passionate individuals driving innovation in mobile and tech solutions across Australia.
Required Qualifications
- Flexibility to work at least one day on the weekend
- Availability on public holidays when necessary
- Ability to work during school hours throughout the week
- Enthusiasm about the dynamic world of mobile technology
- Commitment to delivering outstanding customer satisfaction
- Motivation in achieving targets and KPIs consistently
- Drive to reach both personal and team goals
- Familiarity with effective sales strategies
- Quick learning ability
- Creative problem-solving skills
- Ability to lift stock or move displays up to 25kg
- Availability for a quick fitness check during the hiring process
- Willingness to undergo random drug and alcohol testing
- Willingness to complete a police check
Desired Qualifications
- Experience in mobile technology retail
- Prior customer service experience
- Previous sales experience
- Technical repair experience
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