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Phone Tech CommPosted 1 month ago

Customer Service Consultant

On-siteCarindale, Queensland, Australia

Full Time

Job Summary

Create visually stunning product displays and engage customers with personalized recommendations to exceed sales targets. Deliver outstanding customer service while showcasing effective sales strategies to ignite loyalty and drive team goals. Work at least one day on the weekend and during public holidays, with availability during school hours throughout the week. This frontline role involves physical tasks like lifting stock up to 25kg and includes a fitness check, with random drug and alcohol testing and police checks as part of onboarding. Comprehensive training is provided for device technicians, and staff receive monthly bonuses, discounts, and ongoing development opportunities within PTC's family-owned legacy of mobile and tech solutions.

Required Qualifications

  • Flexibility to work at least one day on the weekend
  • Availability on public holidays when necessary
  • Ability to work during school hours throughout the week
  • Enthusiasm about the dynamic world of mobile technology
  • Commitment to delivering outstanding customer satisfaction
  • Motivation in achieving targets and KPIs consistently
  • Drive and dedication to reaching both personal and team goals
  • Familiarity with effective sales strategies
  • Quick learning ability
  • Creative problem-solving skills
  • Ability to lift stock or move displays up to 25kg
  • Willingness to complete a fitness check
  • Willingness to undergo random drug and alcohol testing
  • Willingness to complete a police check

Desired Qualifications

  • No repair experience required (training provided)
  • Rewarding monthly bonuses

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