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Phone Tech CommPosted 1 month ago

Customer Service Consultant

On-siteIndooroopilly, Queensland, Australia

Full Time

Job Summary

Create visually stunning product displays and engage customers with personalized recommendations to exceed sales targets. Act as a frontline ambassador by delivering outstanding customer service, showcasing sales skills, and embodying company values to drive loyalty. Handle device inquiries and support sales strategies while adapting quickly to new challenges. This role requires flexibility to work at least one weekend day and during school hours, with availability on public holidays when necessary. Physical work on the floor includes lifting stock up to 25kg. Comprehensive training is provided for device technicians, and successful candidates may earn monthly performance bonuses.

Required Qualifications

  • Flexibility to work at least one day on the weekend
  • Availability on public holidays when necessary
  • Ability to work during school hours throughout the week
  • Enthusiasm about the dynamic world of mobile technology
  • Commitment to delivering outstanding customer satisfaction
  • Motivation in achieving targets and KPIs consistently
  • Drive and dedication to reaching both personal and team goals
  • Familiarity with effective sales strategies
  • Quick learning ability
  • Creative problem-solving skills
  • Ability to lift stock or move displays up to 25kg
  • Willingness to complete a fitness check
  • Willingness to undergo random drug and alcohol testing
  • Willingness to complete a police check

Desired Qualifications

  • Repair experience

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