Customer Service/Collections
$33,280–$39,520 year
On-siteClearwater, Florida, United States
Clearwater, Florida, United StatesOn-siteFull Time$33,280–$39,520 yearFinance ServicesMedium
Full TimeMediumFinance Services
Job Summary
Speak with customers via inbound/outbound phone calls daily while maintaining a positive attitude and professional demeanor. Accept payments, negotiate with consumers to resolve accounts, and perform account maintenance by accurately documenting all customer activity. This role offers weekly pay, a $500 signing bonus, and monthly incentives for the Collections Department at MidAtlantic Finance in Clearwater, FL. Bilingual Spanish/English is preferred, and we provide proper training to help you succeed.
Required Qualifications
- Must be able to speak with customers via inbound/outbound phone calls daily
- Must be able to maintain a positive attitude and professional demeanor
- Must be able to accept payments
- Must be able to negotiate with consumers to resolve accounts
- Must be able to perform account maintenance
- Must be able to accurately document all customer activity
- Must be self-motivated
- Must have an upbeat demeanor
- Must enjoy working within an energetic team environment
- Must be available for weekend shifts
- Must be able to lift 50 lbs
- Must be able to effectively lead and coach others
- Must have strong attention to detail
- Must be able to help customers give you energy
- Must be able to get charged up by interacting with others
- Must be available for weekend shifts
- Must believe that food is central to our lives
- Must be passionate about excellence
- Must have a smile to share
- Must be an amazing human
- Must be able to drive your future to new destinations
- Must be able to increase your pay through monthly bonuses just for doing your job well
- Must like talking to customers over the phone
- Must be motivated
- Must be bilingual Spanish/English
- Must have Call Center/Collections experience
- Must have 5+ years Python experience
- Must have a Bachelor's degree
- Must have excellent communication skills
- Must be able to lift 50 lbs
- Must be available for weekend shifts
- Must have a valid driver's license
- Must be able to process merchandise accurately and efficiently
- Must be able to manage the team's quarterly review cycle
- Must have a 401(k) match with vesting
- Must have competitive salary and bonus
- Must have comprehensive health, dental, vision
- Must have generous PTO and parental leave
- Must value diversity
- Must be able to order to cash
- Must be able to procure to pay
- Must be able to supply chain
- Must be able to work with customers
- Must be able to work with suppliers
Desired Qualifications
- Call Center/Collections experience is preferred
- Bilingual Spanish/English is preferred
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