Customer Service Clerk -Part Time/Evening Shift
On-siteSaint Charles, Missouri, United States
Saint Charles, Missouri, United StatesOn-sitePart TimeTRANSPORTATIONLarge
Part TimeLargeTRANSPORTATION
Job Summary
Answer phones and respond to emails in a courteous and timely manner. Perform general customer service by giving rate quotes, sales bids, status of shipments, helping customers fill out Bills of Lading, and labeling freight. Respond to customer issues and questions promptly, provide Service 2.OD to internal and external customers, and scan documents like Bills of Ladings and Delivery Receipts into the computer system. As needed, assist with general office duties such as mailing, filing, and copying. This role operates in a fast-paced, high call volume environment within the service center.
Required Qualifications
- High School diploma or equivalent
- 1 year of customer service experience
- Strong attention to detail
- Excellent written and verbal communication skills
- Proficiency with Microsoft Office
- Ability to handle multiple requests and priorities in a fast-paced environment
- Demonstrated aptitude for quickly learning new systems and processes
- Ability to handle multiple request and priorities in as fast-paced environment
Desired Qualifications
- High School diploma or equivalent preferred
- 1 year of customer service experience, preferably in the transportation industry
- AS400 experience preferred
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