Customer Service Clerk
$43,285–$52,624 year
On-site · Pasco, Washington, United States
Job Summary
Provide exceptional customer service in a fast-paced OD service center: answer phones and emails, give rate quotes and sales bids, communicate shipment status, assist customers with Bill of Lading, label freight, and support internal/external customers. May assist with general office duties such as scanning and filing documents; proficiently use Microsoft Office; AS400 experience preferred; strong multitasking and communication skills required to manage multiple requests in a high-volume environment. OD offers comprehensive benefits and a culture focused on family spirit and internal growth.
Required Qualifications
- High School diploma or equivalent preferred
- 1 year of customer service experience, preferably in the transportation industry
- Strong attention to detail
- Excellent written and verbal communication skills
- Proficiency with Microsoft Office
- AS400 experience preferred
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